Appreciate the honest assessment of my HVAC trouble & the follow up to make sure it got sorted out. Will call them again for HVAC trouble. Returned messages, offered advice, fixed the problem, kept my costs to a minimum, on time. Complete professional!
Very prompt, knowledgeable and fair.
Prompt, very professional, great value. I’ll use Integrity again.
Impressive, they did as advertised!
Great service. Fast service. Trustworthy.
I was very pleased when there repairman came out to my home. I have an older system (15 years?). The guy called when he was on his way, fixed my furnace, but best of all he didn’t try to sell me anything! I was amazed! I signed up for their service contract. I highly recommend this company!
Arrived on time and completed the work with no new issues or costly surprises. Highly recommend him.
Professional. On time. Clear explanation without trying to sell the unnecessary. Highly recommended.
Jim was a professional who went above and beyond with explaining everything to me. He was able to diagnose and fix the issue in a few hours for something I had been waiting days to get done by another HVAC company. He is customer service oriented and I would highly recommended this company to anyone.
Far below the competitors price because he had a simple fix for the problem.
Over the phone they were able to help me do some diagnosis of the problem and check for simple things to make sure they didn’t come out and have to charge for a service call for some minor thing I could do myself. Every other AC company I have ever called has someone that can only schedule an appointment and if you ask to talk to a technician they say sorry I can only schedule a time for someone to come to your home. It was obvious they are the type of company that gets repeat business from being honest and having Integrity.
The team at Integrity HVAC were very professional and I didn’t feel pressured. They were able to quickly diagnose my issue and fix it immediately. I’ll be certain to use them again.
Quick to respond and resolve my A/C issues. Very knowledgeable, dependable, punctual, and comfortable answering my questions in a polite, courteous, patient way. I will definitely go back for seasonal maintenance, or any other questions or issues. He seems very trustworthy and does not push unnecessary service or products. I like that a lot.
Overall very positive professional experience
Ours was an emergency repair during the heat wave. Jim came out at 9:00 on a Sunday to fix our A/C. He was courteous, knowledgeable, and did not try to sell us unneeded services. The cost was reasonable for the day and time of the repair, as well. We will definitely be using Jim in the future for our HVAC needs.
Jim came out after hours and during a thunderstorm to repair my A/C. He arrived promptly and made the necessary repairs under unpleasant conditions, and took time to explain the problem. I am very pleased with his service and professionalism and will be a repeat customer.
Good communication – no upselling. Professional – on time.
Very quick response, arrived on time, very professional, kept the whole work area clean, also solved other defects that were not required and gave many valuable advice.
One of the few honest hvac technicians I’ve come across, came to recharge our a/c unit and didn’t try to upsell us anything else while he was there.
Jim was courteous and professional. He gave us a fair all-in price with no “extras.” He arrived on time and took care to prepare ahead of the project and clean up afterwards. I highly recommend.
Great experience, highly recommend!
He came within 2 hours after I called him. Fixed my A/C issues quickly and explained everything to me.
Good communication. Easy to do business with.
Jim is very professional. He came on time at 8:00 am, did some quick tests & knew exactly what the problem was, replaced a small part & a/c was running again. I was expecting him to recommend a system replacement like the other guy but he didn’t. He even suggested that if we really want to replace the system, around Mar-Apr is a good time for cheaper prices. He was done in 30 minutes. I would hire him again & recommend him to friends.
The person came on time and worked straight through to completion
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